MEDICAL ANSWERING SERVICES
At Answer-Rite Telecommunications we understand how important every call that comes into your office is. When a patient calls you can be sure they will be given friendly and timely service from our telephone associates. Our staff is trained to evaluate each call and use our advanced technology to delivery each message to the appropriate person immediately. Our staff will not attempt to answer any medical questions or offer advice. We will answer any basic questions based on your specific instructions. We believe an Answering Service is here to make sure the people that need help get to talk to the right people.
WHEN A VITAL MEDICAL CALL IS ANSWERED WE:
Evaluate each call and determine the appropriate action based on your instructions
Contact the appropriate person via
Cell Phone
Home Phone
Office Phone
Hospital
Alpha or Digital Pager
Fax
Follow up with every call until it has been cleared
Deliver the message to your office by fax or email
More than just a medical answering service, we take personal care in every call